Help Frequently asked questions
Where can I buy tickets?
Tickets can be obtained from our ticket partner kölnticket.
How long does an event last?
Events in the adult programme generally last for 90 minutes, children’s events are 60 minutes long.
Is there a break?
No, there is no break during the events.
Is the ticket also valid for public transport?
No, your event ticket is not valid as a ticket for public transport.
All of the listed prices will be subject to the usual advance booking charges. The prices for the children’s program events and all tickets sold at the door are final prices.
We offer blocks of reduced-price tickets for the following groups: school pupils, post-secondary students (28 and younger), apprentices, participants in the voluntary social program FSJ, severely disabled people (degree of disability: 70%) and recipients of benefits in accordance with the social security code (Sozialgesetzbuch II, SGBII). Please be prepared to voluntarily present proof of eligibility for the reduced price when entering the event.
Some of the events will be streamed online or photographed by lit.COLOGNE for public relations purposes. By attending our events, you consent to the publication of image material.
For security reasons, jackets and bags that are larger than DIN A4 must be left at the coat check. With the exception of WDR Funkhaus, there is a fee for the coat check.
Will the featured guest or guests autograph my book?
The featured guests autograph books at the end of virtually all events. This is announced for each guest at the respective event.
Can I take food and beverages into the hall?
Please observe the rules at each venue, as these differ for each location.
In what language is the event held?
If not otherwise stated in the programme or on the website, the events are held in German.
My event has been cancelled – what do I do?
Tickets purchased online will be refunded automatically. Tickets purchased at a ticket outlet must be returned to that outlet. The phil.cologne itself cannot refund ticket purchases; refunds must be obtained through the sales channel.
What accessible offerings are available?
When planning our festival, we pay special attention to eliminating barriers. Many of our venues are wheelchair-accessible and equipped with an audio induction loop. These are always indicated in our programme using pictographs. If you have any questions regarding accessibility, please don’t hesitate to contact us at firstname.lastname@example.org.
In accordance with the “2G” regulations, guests at our events must be vaccinated against or recovered from COVID-19. Depending on the situation in March, an additional negative test may be required. Health documents must be presented upon entry along with photo ID by guests who have recovered from COVID-19 (confirmation of a diagnosis within the past six months) or who are vaccinated (at least 14 days following final vaccination dose). Guests who are unable to be vaccinated will need a medical certificate attesting to this as well as the results of a recent rapid antigen test (no older than 24 hours).
School pupils up to the age of 16 can be admitted by showing their school ID, since they are tested multiple times a week at school.
The event locations will have full seating capacity without any distancing between seats. Prior to attending one of our events, please visit our homepage again to find out the applicable rules, which we continuously adapt to the coronavirus legislation in the state of North Rhine-Westphalia. Advance ticket sales start on Wednesday, December 8th, 2021, at 11 a.m.
Please check what measures are currently required regularly, and in particular shortly before your event.